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Shipping

We ship by UPS with Carbon Neutral option. UPS is a reliable worldwide carrier, ensuring your parcel to be delivered safely and on time. Using the Carbon Neutral option is one of the ways we try to contribute to a better future. Curious about UPS Carbon Neutral?

Please contact our Customer Service in case you have any question.


Shipping

Country Order < EUR 250 (ex VAT) Order > EUR 250 (ex VAT)
Belgium
France
Germany
Italy
Luxembourg
Netherlands
United Kingdom
EUR 4,95 Free shipping
Rest of the world cost based (calculated at checkout) cost based (calculated at checkout)
Pickup* No added charges No added charges

* Pickup is available only on appointment.


Delivery time

Your order is processed and shipped as follows:
bullet Item(s) in stock same day or next day (depending on time the order is cleared)
bullet Item NOT in stock typically between 3 - 5 business days
bullet Other We will contact you in case your products can't be sent within the expected time.

Transit time

Depending on where you are located the transit time of your parcel is 1 to 5 business days.
Outside the European Union customs may delay the import of your parcel. This is beyond our control.
UPS

Pickup

You can also collect your goods from our office address in Houten (Netherlands). When your order is ready, we will inform you and make an appointment for pickup.