We ship by UPS with Carbon Neutral option. UPS is a reliable worldwide carrier, ensuring your parcel to be delivered safely and on time. Using the Carbon Neutral option is one of the ways we try to contribute to a better future. Curious about UPS Carbon Neutral?
Please contact our Customer Service in case you have any question.
|Country||Order < EUR 250 (ex VAT)||Order > EUR 250 (ex VAT)|
|EUR 4,95||Free shipping|
|Rest of the world||cost based (calculated at checkout)||cost based (calculated at checkout)|
|Pickup*||No added charges||No added charges|
* Pickup is available only on appointment.
|Your order is processed and shipped as follows:|
|Item(s) in stock||same day or next day (depending on time the order is cleared)|
|Item NOT in stock||typically between 3 - 5 business days|
|Other||We will contact you in case your products can't be sent within the expected time.|
|Depending on where you are located the transit time of your parcel is 1 to 5 business days.
Outside the European Union customs may delay the import of your parcel. This is beyond our control.
You can also collect your goods from our office address in Houten (Netherlands). When your order is ready, we will inform you nad make an appointment for pickup.