|Stock status / dispatch time|
|Your order is processed and shipped as follows:|
|In stock (*)||same day or next day (depending on time the order is cleared)|
|3-5 days (*)||typically between 3 - 5 business days|
|(*)||We will contact you in case your complete order can't be sent within the expected time.|
|Destination||Order < EUR 500 (ex VAT)||Order > EUR 500 (ex VAT)|
|EU||EUR 7,95||Free shipping|
|Rest of the world||cost based (calculated at checkout)||Free shipping|
|Pickup*||No added charges||No added charges|
* Pickup is available only on appointment (see at the bottom of this page)
You will automatically receive an email with shipping details (i.e. tracking number) once your parcel is ready for shipment.
We ship by UPS with Carbon Neutral option. UPS is a reliable worldwide carrier, ensuring your parcel to be delivered safely and on time. Using the Carbon Neutral option is one of the ways we try to contribute to a better future. Curious about UPS Carbon Neutral?
|Depending on where you are located the transit time of your parcel is 1 to 5 business days.
Outside the European Union customs may delay the import of your parcel. This is beyond our control.
You can also collect your goods from our office address in Houten (Netherlands). When your order is ready, we will inform you and make an appointment for pickup.
Please contact our Customer Service in case you have any question.